A participatory approach to designing the right onboarding experience for new employees in your organization. — As businesses grow, hiring more teammates creates capacity for continued growth. The quality of that growth depends heavily on how soon and how well your new employees can start taking ownership and do impactful work. …

TLDR: A semi-scientific way of getting clarity on whether the right people are in the right roles, who you need to hire or move to another role and who you need to retain at all costs — given the direction you plan to take in the coming months. Why do you need this? You’re a…

Most of design practice today is still a thoughtfully created band-aid, rather than an attempt to address the cause of the wound. Addressing the root cause requires the designer to step down from the role of an external agent of change, the messiah of logic and minimalism, to a facilitator…